Asia and India

What validity do I need on my passport?
All passengers are required to possess a passport valid for 6 months beyond the conclusion of their trip and you must also be able to provide evidence of a return or onward ticket.

Please note: If your nationality (passport) differs from the country in which you reside, please take the time to check carefully with your local consulates concerning visa and passport requirements for your travels. Holidays can be disrupted or have to be altered altogether if the correct documents cannot be supplied at airports or borders, so check very carefully that you have the required papers.

What visas do I require?
You must contact your Travel Agent or applicable government authorities to get the necessary documentation. It is the sole responsibility of each passenger to have the necessary visas and to comply with entry, health or other requirements of the countries visited. More advice can also be found at the Department of Foreign Affairs and Trade’s website. As visa regulations are subject to change at short notice, Scenic Tours recommend that you contact the relevant consulates for the latest information on visa requirements. Please speak to your travel agent for more details.

China
A Chinese visa is required for all tourists holding an Australian or New Zealand passport. More information can be found at the Embassy of the People’s Republic of China in Australia website.

India
Australian and New Zealand passport holders require a visa for entry into India. This must be obtained before your departure. More information can be found at The High Commission of India in Australia website.

Vietnam
A visa is required for all tourists visiting Vietnam holding an Australian or New Zealand passport. More details can be found on the Vietnamese Embassy website.

Cambodia
An e-visa is required for Cambodia and more detail can found on the Kingdom of Cambodia Ministry of Foreign Affairs and International Cooperation website.

Can Scenic Tours arrange my passport and visas?
Scenic Tours and/or their employees and their agents are not responsible for passport, visa requirements, entry, health or other requirements of the countries visited or for any loss sustained by you for failing to comply with laws, regulations, orders and/or requirements of countries visited, and will not be liable for any costs or cancellation penalties or inconvenience where travellers do not have a travel authorisation, and are not permitted to travel.

Do I need a separate visa for Tibet?
Tibet is a part of China and as such the normal China tourist visa applies for Tibet. In addition to the China tourist visa however, permits are required for visits to each region of Tibet.

Will Scenic Tours arrange the relevant tourist permits for Tibet?
Yes, please note that in this instance, permits are arranged by Scenic Tours for client travel to Tibet and therefore do not need to be arranged by you or your travel agent.

What information do you require in order to apply for my Tibetan travel permits?
You must arrange the Chinese visa in advance of arrival into China and a colour copy of this visa along with your occupation and a colour copy of the face page of your passport, will need to be faxed or scanned and emailed to the Scenic Tours office at least 45 days prior to departure. This application process can be more complicated if you specify that you are visiting Tibet on your Chinese visa application form. In such cases the Chinese Embassy or Consulate may request a ‘Visa Invitation Letter’ to be obtained from the Tibet Tourism Bureau. Scenic Tours can assist with obtaining this at a small additional cost but it is recommended you allow a minimum of 10 working days for processing. With this in mind it is best you do not refer to Tibet on your China Visa Application form.

Can Scenic Tours organise my travel insurance?
No, this is the responsibility of the passenger, however your travel agent can do this on your behalf. We strongly advise you to take out travel insurance to cover any unforeseen circumstances, which may arise as defined in the respective proposal forms. It is a good idea to take your travel insurance documents with you.

Do I need to take copies of all my documents on the tour?
We recommend that you carry photocopies of all your important travel documents (information and visa pages of your passport, airline tickets, credit card numbers, insurance information, etc) in a packet separate from the originals with extra copies of your passport photo. It is also suggested you leave a copy of all your important travel documents with a friend or family member.

Please note: a photocopy of the front page of your passport and the China visa page of your passport is to be given to your Tour Director at the start of China tours and the same applies for Vietnam and Cambodia tours.

How much luggage can I bring?
The luggage allowance whilst on tour is one suitcase with a maximum size of 76 x 53 x 28 cms (30 x 21 x 11’’) and weight of 20 kilograms. You may also carry a small backpack or the Scenic Tours issued overnight bag on board the coach for the duration of the tour. Additional bags beyond the luggage allowance may incur additional charges and are to be settled directly to the hotel or as required.

Is porterage included?
Handling and porterage of your luggage (as per the luggage allowance above) is included in your tour.

Should I attach the Scenic Tours luggage label provided prior to departure?
No, please wait until you have claimed your baggage at your destination airport. This will ensure airline companies will not tear off this tag, as it is required to easily identify your baggage for transfer services and hotels.

Are there any luggage restrictions on tour?
The Australian and New Zealand governments have enhanced security measures to limit the amount of liquids, aerosols, and gels that can be taken through the screening point for people who are flying to and from Australia. Details of these restrictions and requirements can be found on the Australian Department of Infrastructure and Transport’s website or the New Zealand Government’s Aviation Security Service website. For information regarding carry on restrictions for other countries, please contact the relevant government agencies.

Will my luggage be secure?
We strongly advise that you do not pack anything of value in your check-in luggage and that you check-in ONLY your own suitcases. Do not carry items packed by other people. Never accept packages or articles from anyone unknown to you to carry onboard the aircraft. As a sensible precaution against luggage tampering, including theft, lock your luggage. Information on luggage safety is available from The Australian Civil Aviation Safety Authority website.

What happens if my luggage goes missing?
It is highly unlikely for your luggage to be mislaid, however we suggest if travelling as a couple to pack each suitcase with back up clothes and toiletries for each person. We also suggest writing your personal and tour details on a label INSIDE each suitcase (including name, address, telephone number, departure and return flight details). Write only your name and destination address on outside labels.

What clothing should I pack?

• Casual sportswear for daytime that can be mixed/matched/layered 
• Jumper/warm jacket for cooler nights
• Swimwear 
• Comfortable walking shoes with rubber soles for good grip 
• Sunglasses and sun hat 
• Women require at least one dress or skirt

What should I pack for the Yangtze River cruise in China?
Dining on the cruise is casual and the Captain's dinners are dressy but not formal. Jacket and tie are not required for men, however some men do choose to wear a jacket to dinner.

What is appropriate and practical dress in India?
Travellers should be aware of the fact that Indians generally dress conservatively and should do the same. Shorts, short skirts (knee-length or above) and sleeveless shirts are not appropriate off the beach. Cover as much skin as possible. Both men and women should keep their shoulders covered. Women should wear baggy clothes that do not emphasise their contours. However there is more liberalism in metropolitan cities. Comfortable walking shoes are also recommended for daily sightseeing, which includes climbing through ruins and crossing rough ground. Closed-in shoes are better than sandals as they keep out the dust and sand. In mosques, churches and temples it is obligatory to take off your shoes. It may also be customary to take off your footwear while entering into homes - follow other people's lead.  Due to this, it is a good idea to have sufficient socks if you are not comfortable being barefoot.

What else do I need to pack?
The following list may be useful when packing for your trip:

• Airline tickets and passport (plus a photocopy and extra passport photos) 
• Travel and travel insurance documentation, and itinerary (make a copy for your emergency contact) 
• Travellers cheques/cash/debit or credit card and emergency contact numbers if lost or stolen, plus local currency for first day and a money belt 
• Spare memory card for your digital camera or film in clear plastic containers 
• Only those keys needed on return 
• Personal medication and prescriptions, extra glasses/contacts and prescriptions
• Sunscreen, lip balm and insect repellent 
• First aid kit including anti-itch cream for insect bites, antibiotics and medication for motion sickness, diarrhoea and vomiting
• Pocket calculator, address book, journal and pens 
• Tissues and anti-bacterial hand wipes or hand sanitiser  
• Raincoat or umbrella 
• Plastic bags for dirty laundry, washing powder and elastic clothesline 
• Travel alarm clock, earplugs and sleep mask 
• Adaptor plugs, mobile phone charger, battery charger 
• Small torch and batteries (there is minimal lighting at remote locations) 
• Binoculars
• Face cloth/flannel (most hotels don’t provide) 
• Multiple photocopies of your passport to assist with Hotel check in

Should I provide Scenic Tours with my health and fitness details prior to travelling?
We will supply a Health and Fitness form in your travel wallet. These forms are designed to provide us with instant information if an emergency should arise. These forms will be returned unopened at the completion of the tour. It is not compulsory to fill out these forms but strongly recommended.

Can I take prescription medication?
Yes and its advisable to pack an ample supply of any medicine you are taking, copies of prescriptions and the telephone/fax number of your doctor. Because of strict drug laws in some countries, drugs you take on doctor’s orders should be carried in their original container showing the prescription label. Always keep your medication in your hand luggage.

Are there any health risks that I should be aware of?
Viral gastroenteritis is a very common virus that can be found almost anywhere, but its opportunity to spread is greater in contained environments. Symptoms include nausea, vomiting and diarrhoea. It may also include fever, stomach issues and headache. The symptoms usually start 12 to 48 hours after viral infection and can last from 1 to 10 days. Most people who become sick with viral gastroenteritis recover quickly with no further problems.  However if the illness is more severe, further medical care may be required to treat dehydration. The most effective protection from personal contamination is ensuring strict attention to personal hygiene and in particular, frequent and thorough hand washing with soap and water and refraining from hand-to-mouth contact.

Colds and other viruses can spread quickly in an enclosed area such as a ship. Continue to practice common-sense hygiene and respiratory courtesy. Wash your hands often and cover your coughs and sneezes.  It is recommended that passengers carry an anti-bacterial hand sanitiser, which does not require rinsing with water. Use a sanitiser frequently i.e. after shore excursions, prior to meals and throughout the day.

Motion sickness can be a problem for some people when cruising, flying or travelling on coaches and trains and it is a good idea to take precautionary measures. Drugs for treating motion sickness can be purchased at most pharmacies in Australia, however a side effect can be drowsiness. Alternatives such as ginger tablets and acupressure wristbands are also available and work well for some people.

If you have any questions regarding your health or safety while on tour, please do not hesitate to ask your Tour Director.

What vaccinations do I require?
Consult your doctor, nearest vaccination centre or pharmacist for the most up-to-date requirements recommended for the area to which you are travelling. Also please refer to the Australian Government’s Smart Traveller website for additional information.

Please note: If you are entering India from an infected area such as Africa, then you must be vaccinated against Yellow Fever. Hepatitis (both A and B, depending on your individual circumstances), meningitis and typhoid shots are also recommended, as is a booster shot for tetanus.

What sort of fitness level do I require?

China
The pace of touring in China can be tiring due to factors such as change of diet, change of environment, high and low temperatures, distances travelled and busy days. Passengers must be able to climb ramps and steep stairs for embarkation and disembarkation on the Yangtze Cruise portion of the tour. The land touring program requires passengers to be able to walk for up to 1-2 kilometres over steps and uneven ground. For your safety and enjoyment, you should be in good physical condition to participate in all tours.

Vietnam and Cambodia
The pace of touring in Vietnam and Cambodia can be tiring due to factors such as change of diet, change of environment, high and low temperatures, distances travelled and busy days. The land touring program requires passengers to be able to walk for up to 1-2 kilometres over steps and uneven ground. For your safety and enjoyment, you should be in good physical condition to participate in all tours.

What sort of first aid and medical items should I bring with me?
Medication and other items are available in larger cities, however the quality may not be as high as products from home. It may therefore be useful to bring a supply of basic items with you. A first aid kit may include band-aids, antiseptic, aspirin, cough medicine, throat lozenges, cold and flu medication, diarrhoea medication, mild laxative, eye ointments/drops for minor infections, a general antibiotic and any special medications you may need personally. Please remember to bring a letter from your doctor or a copy of the prescription for any medication that you are carrying with you.

Will my special requirements be met throughout the tour?
Your special requirements have been passed onto all suppliers. Special requirements refer to airline seating, special dietary and medical needs. These requirements are on a request basis only and cannot be guaranteed by Scenic Tours. We strongly advise that you reconfirm your meal requests with the Scenic Tour Director upon joining your tour.

What books can I read in preparation?
There are many wonderful books to choose from and we highly recommend:

China

• A Traveller’s History of China - Stephen G. Haw
• A Taste of China - Ken Hom
• A History of Chinese Civilization - Jacques Gernet
• The Good Women of China: Hidden Voices - Xinran
• The Joy Luck Club - Amy Tan
• The Opposite of Fate - Amy Tan
• The Crazed - Ha Jin
• Waiting - Ha Jin
• Balzac and the Little Chinese Seamstress - Dai Sijie

How do I obtain my domestic flight tickets for China, India, Vietnam and Cambodia?
Tickets for domestic flights are issued in each country, with Cambodia tickets being issued in Vietnam. Your Tour Director will distribute the tickets at each destination.

Do I need my passport for domestic flights?
Yes, you are required to show your passport to board your domestic flights. Do not pack your passport in your checked luggage.

Can I take or purchase alcohol on domestic flights?
Alcohol of any kind CANNOT be carried onboard the aircraft in your carry-on hand luggage on domestic flights with in China, India, Vietnam or Cambodia. Please pack all alcohol in your checked-in luggage for all domestic flights.

Will my itinerary change at all?
The itinerary is subject to minimal changes due to internal flights. Flights may vary and some slight alterations may need to be made to maximise your experience.

Please note: due to some flights in China occurring over the lunch period, these meals included in your itinerary will be provided on an alternate date.  

What time can I check into my hotel?
If your flight arrives before 12.00 midday at the city where your tour starts, the hotel may not have your room available until mid-afternoon. We do our best to prevent this from happening. Some people use this time to explore the neighbourhood, shop or relax in the hotel public areas. On arrival at your hotel, please check to see if your Tour Director has already posted tour information in the foyer. Please note the usual check-in times are as follows:

• China - 14.00
• India - 12.00 midday
• Vietnam - 14.00
• Cambodia - 14.00

Please note: In India, some of the hotels you will be staying in are heritage properties (former Royal Palaces and Forts) where no two rooms are the same.  These grand heritage hotels were once the residence of the Royal families of these areas. This is a unique opportunity to experience the past lifestyle of Indian Royalty.

What are the coaches like?
Our coaches in China, India, Vietnam and Cambodia are unlike those used in our Australian tours as we cannot custom design them.  Coaches will be large and comfortable and most likely only have one door for entry and exit. As we will be flying for portions of the tour there will be a different coach in each city.

Who will coordinate our Yangtze River cruise activities for China tours?
There will be a Cruise Director who will coordinate all onboard activities, however your Tour Director will be travelling onboard as well and will be available for your convenience if you require information, cruising tips or have any questions.

What are toilet facilities like?

China
Please bear in mind you are visiting Asia. Toilets in public places are mostly of eastern squat style. However as the country is changing dramatically, there is on occasions the odd western style toilet in a public place.

India
All toilet facilities, where coaches stop, will be Western style.  All hotels also have Western style toilets.

Vietnam and Cambodia
Vietnam and in particular Cambodia are still very much developing countries, and toilets in public places are mostly of eastern squat style. However as the countries are changing dramatically there is on occasions the odd western style toilet in a public place.

Are laundry facilities available?

China
Laundry facilities are available in all the hotels during the tour however it is best to put laundry out when you are staying a minimum of two nights in the hotel. Laundry and pressing services are available onboard the Viking Jenna for a fee; price lists are in your cabin.

India
Laundromats are scarce and having laundry done professionally in the hotels can be expensive, so you may wish to bring some washing powder.

Vietnam and Cambodia
Laundry facilities are available in all the hotels during the tour however it is best to put laundry out when you are staying a minimum of two nights in the hotel.

Do I need to bring electrical adaptor plugs?
Appropriate adaptor plugs should be purchased before leaving home to use for items such as razors and mobile phone chargers (check with your mobile supplier as you may require a transformer for your charger). Adaptor plugs can be purchased from any luggage store.

China
China's electricity current is 220 volts, AC 50 Hz so adaptors are required.

India
India’s electricity current can vary but the standard is now 220 volts, AC 50 Hz so adaptors are required. Socket sizes vary, so it is recommended to carry a set of plug adaptors.

Vietnam and Cambodia
Both Vietnam's and Cambodia's electricity current is 220 volts, AC 50 Hz so adaptors are required.

What monetary currency is in use in China, India, Vietnam and Cambodia?

China
Yuan, also known as Renminbi (RMB) is the official currency of China.

India
The unit of currency in India is the rupee, which is divided into 100 paise. 

• Notes: (R) 1000, 500, 100, 50, 20, 10, 5 
• Coins: (R) 1, 2, 5 and (paise) 50, 25, 20, 10, 5

Vietnam
The unit of currency is the Vietnamese Dong (VND).

Cambodia
The unit of currency is the Cambodian Riel (KHR).

How much foreign money should I bring with me?
Before you leave on your trip, it is important to try and obtain a small amount of foreign cash for your immediate use on day one of your tour and for use at the airports. Foreign currency can be purchased before you leave at major banks and international airports.

Please note: At present China is suffering from a rash of counterfeiting. Fake notes are usually produced with colour photocopiers and are easy to tell, as the paper feels different. A few years ago you were only likely to see fake 100 notes, but these days there are even fake 5 notes in circulation.

Is it easy to exchange currency in China, India, Vietnam and Cambodia?

China
You can exchange cash and travellers cheques for local currency at hotels, banks and exchange bureaus. Please note that these establishments will charge a fee to exchange travellers cheques and some establishments may also charge a fee to exchange cash. Once you exchange your money in to Chinese currency, it can be a time consuming process to exchange it back in to Australian or New Zealand currency before you depart China. To do so, you will need all your receipts and the currency declaration form you completed when you arrived in China. To avoid this, it is suggested that you plan your currency exchanges during your trip in order to have as little Chinese currency as possible at the end of your trip.

India
Outside airports you can change your currency at any one of the numerous foreign exchange conversion units including banks. Some of the more common foreign exchange merchants are Travelex and Thomas Cook.

Please note: There are no restrictions on the importation of foreign currency by tourists, provided a Declaration Form is completed on arrival. The import and export of the Rupee is, however, prohibited and may not be spent in Duty Free Shops or onboard aircraft. Receipts of all currency must be kept, as it may be reconverted on departure.

Vietnam and Cambodia
You can exchange cash and travellers cheques for local currency at hotels, banks and exchange bureaus. Please note that these establishments will charge a fee to exchange travellers cheques; some establishments may also charge a fee to exchange cash. Once you exchange your money in to the local currency, it can be a time consuming process to exchange it back in to Australian or New Zealand currency before you depart. To do so, you will need all your receipts and the currency declaration form you completed when you arrived into the country. To avoid this, it is suggested that you plan your currency exchanges during your trip in order to have as little as possible remaining at the end of your trip.

Are all credit cards widely accepted in China, India, Vietnam and Cambodia?
Before travelling, check that your credit cards are valid for at least 30 days after the completion of the tour. Please note some banks and institutions require you to advise them that you will be using your credit card overseas - please contact your bank before leaving Australia.

China
Most international credit cards (such as American Express, Diners Club, MasterCard and Visa) are accepted in most locations including all hotels, onboard the cruise ship, in major stores and restaurants. However, for incidentals, small vendors and local stores you will need local currency.

India
In many cities and towns, credit cards are accepted at retail chain stores and other restaurants and stores. Small businesses and family-run stores almost never accept credit cards, so it is useful to keep a moderate amount of cash on hand. Most credit cards charge a fee (about 3%) for currency exchange, which means that every time you use your credit card, you add this fee to the price of goods and services. Check with your credit card company before you go to see what their policy is. It may be worthwhile to take more than one type of credit card as not all types of credit cards are accepted.

Vietnam and Cambodia
Most international credit cards (such as American Express, Diners Club, MasterCard and Visa) are accepted in most locations including all hotels, in major stores and restaurants. However, for incidentals, small vendors, markets and local stores you will need local currency.

Are ATMs readily available?
Be sure to check with your bank before departing to activate your card and don't forget your PIN number.

China
Yes, but mainly in large cities. There is generally a service fee for using ATMs in China (approximately 3%).

India
In big cities there are now ATMs where you can get rupees against your international debit or credit card (maximum amount is 25,000 - 50,000 rupees, depending on the ATM). State Bank of India (SBI) is the biggest bank in India and has the most ATMs. ICICI Bank has the second largest network of ATMs and accepts most of the international cards at a nominal charge. International banks like Citibank, HSBC, Barclays, Deutsche Bank, ABN Amro and Standard Chartered have significant presence in major Indian cities. It is always worthwhile to have cards from at least two different providers.

Vietnam and Cambodia
Except in large cities, ATMs may not always be conveniently located. There is generally a service fee for using ATMs (approximately 3%).

Myanmar
Credit cards are not accepted in Myanmar and there are no ATMs. You will only be able to use the cash that you bring with you into the country. Please be aware of this and ensure that you have enough cash on you for the duration of your tour.

Can I take travellers cheques or pre-paid travel money cards?
Yes. Remember to make a separate note of all the numbers and denominations of your travellers cheques as well as the international emergency phone number in case of loss or theft. You can also purchase prepaid travel money cards.

What monetary facilities are there for the Yangtze River cruise in China?
The front desk have facilities to change money and clients can settle their incidental bills by most major credit cards, travellers cheques and cash.

What is the tipping protocol in each country?

China
The attitude towards tipping in China is changing rapidly, tips are now frequently offered for services in the tourism industry and in many cases supplement wages for people who work in various customer service areas such as local guides, porters in hotels and coach drivers. However, tipping is still not expected in most restaurants. If you are uncertain ask your Tour Director or your local guide whether a tip is necessary and how much. Sometimes, small gifts are a good idea when meeting and interacting with the locals.

India
Visitors are not to be expected to tip taxi drivers. However, hotel, airport and train station porters should be tipped approximately Rs20 per bag. In restaurants, if the service was good, tip anything between approximately 5-10 % of the bill.

Vietnam and Cambodia
The attitude towards tipping in Vietnam and Cambodia is changing rapidly, tips are now frequently offered for services in the tourism industry and in many cases supplement wages for people who work in various customer service areas such as local guides, porters in hotels and coach drivers. However, tipping is still not expected in most restaurants. If you are uncertain ask your Tour Director or your local guide whether a tip is necessary and how much. Sometimes, small gifts are a good idea when meeting and interacting with the locals.

Do Scenic Tours cover the tips in each country?
Yes, tips are included for the following:

• Local guides and coach drivers in each city
• Meals included on tour 
• Porterage in each hotel

Tips are NOT included for meals other than included meals, drinks, taxis, transfers or items of a personal nature.

Please note: there are different requirements for Yangtze River cruise in China – see separate note.

Do I need to tip on the Yangtze River cruise in China?
Yes. The suggested amount for shipboard staff is approximately $7-$10 per passenger per day, which will be distributed among the ship's staff and shore excursion guides, and $3-$5 per person per day for the Cruise Manager. Additional tipping is at the passengers' discretion.  This should be placed in an envelope and given to the Reception Desk at the end of your voyage.

How should I deal with hawkers and retailers in India?
In India, you will experience many retailers, hawkers and taxi operators engaging you in conversation to continually offer their services. Be prepared for the need to politely decline these offers, on a regular basis, if they are not required. You may be approached by locals offering to show you interesting features. Be prepared that you will be asked for a tip if you accept their offer.

Is bargaining an acceptable practice in India?
In India you are expected to negotiate the price with street hawkers, but not in department stores. If not, you risk overpaying. Packaged goods show the Maximum Retail Price (MRP) right on the package. This includes taxes. Retailers are not supposed to charge more than this. Though this rule is adhered to at most places, at tourist destinations or remote places, you may be charged more.

What sort of souvenirs can I buy and what should I be aware of?
Please go to the Australian Customers and Border Protection website for the most accurate and up to date information on any restrictions on products imported from each country.

China
Tourists to China prefer to buy unique handicrafts and cultural relics, such as cloisonné, jade, bronze and stone tablets with inscriptions, writing brushes, ink sticks, paper and ink slabs, antiques, paintings, calligraphic works and handicrafts including dough figurines, facial masks and kites unique to Beijing.

India
Extraordinary patience, talent and imagination goes into the making of Indian products, whether dazzling silks, hand knotted carpets, bronze statues of Hindu gods, jewellery, shoes/sandals, handbags, men’s and women’s clothing, musical instruments or perfumes. The list is inexhaustible and the prices reasonable. Each region of the sub-continent has its own specialties. The bazaars are the places to find the best bargains, but be prepared to haggle.

Please note: It is forbidden to export recognised antiques over 100 years old. It is also advisable to keep the sales receipts to convince the customs officers. Exports of wildlife and products made from them is banned. Insist on getting a proper certificate for the legitimate sale of a particular animal product to avoid inconvenience at departure.

Vietnam and Cambodia
Tourists to Vietnam and Cambodia prefer to buy unique handicrafts and cultural relics. Unique to Vietnam are items such as conical hats, lacquer ware, silk, woodcarvings, hill tribe fabrics and handicrafts, marble, ceramics, silver jewellery and paintings. Unique to Cambodia are items such as silverware, textiles, wooden sculptures and stone carvings.

Are there any customs or security issues I should be aware of?

China
You are allowed to import 400 cigarettes, four bottles of wine or spirits and a reasonable amount of perfume. Cash exceeding AUD$5,000 should be declared. Don't take any cold meats or fresh fruit with you as Chinese law forbids their import. There are limits to items, such as herbal medicine, that you can take out of the country. Rare animals and plants also cannot be exported.  Cultural relics, handicrafts, gold and silver ornaments and jewellery purchased in China have to be shown to customs on leaving. If these items are deemed to be 'cultural treasures', they will be confiscated. All bags are x-rayed.

India
When entering India, the personal allowances for travellers over the age of 18 are:

• Spirits - 1 litre 
• Cigarettes and Tobacco - 200 cigarettes, 50 cigars or 250 grams of tobacco

International airports operate the conventional green and red channels, with officials liable to carry out sudden spot check on passengers passing through the green channel. If carrying certain items of high value such as video cameras, lap top computers or cameras, you may be asked to fill in a Tourist Baggage Re-export Form (TBRE) while entering the country, which allows one to bring items into India free of duty, provided it is re-exported when leaving. If carrying penknives, batteries, electronic items, liquids including perfumes, cosmetics and alcohol it may be prudent to pack them in the checked in baggage as they may be confiscated. This applies to all domestic flights on the sub-continent. For extra security reasons, it may be necessary to identify your baggage on the tarmac before it is loaded on to the aircraft.

Vietnam
You are allowed to import 200 cigarettes or 50 cigars, 1.5 litres of alcoholic spirits/wine or 3 litres of beer and a reasonable amount of perfume. Cash exceeding AUD$5,000 should be declared. Don't take any cold meats or fresh fruit with you, Vietnamese law forbids their import. There are limits to items, such as herbal medicine, that you can take out of the country. Rare animals and plants also cannot be exported.  Cultural relics, handicrafts, gold and silver ornaments and jewellery purchased in Vietnam have to be shown to customs on leaving. If these items are deemed to be cultural treasures, they will be confiscated. All bags are x-rayed.

Cambodia
You are allowed to import 200 cigarettes, 1.5 litres of alcoholic spirits or wine and a reasonable amount of perfume. Cash exceeding AUD$5,000 should be declared. Don't take any cold meats or fresh fruit with you, Cambodian law forbids their import. There are limits to items, such as herbal medicine, that you can take out of the country. Rare animals and plants also cannot be exported. All bags are x-rayed.

What is the customs allowance on return to Australia?
Apart from personal effects, returning travellers over 18 years of age are allowed to bring into Australia the following goods duty free. Alcohol – 2.25 litres, cigarettes/tobacco – 250 grams or 50 cigars, other articles up to a total combined value of AUD$900 are free of duty and tax, but goods in excess of this may attract both.

What is the climate like in each country?

China
China has a great diversity of climates due to its size. The best times to travel are spring and autumn when the weather is pleasantly warm with very little rain and low humidity, although temperatures can drop away at night.

India
In India, it rains only during a specific time of the year. The season as well as the phenomenon that causes it is called the monsoon. There are two monsoons, the Southwest and the Northeast, both named after the directions the winds come from. The Southwest monsoon causes rains over most parts of the country, and is the crucial variable that decides how the crops (and therefore the economy) will do. It lasts from June to September and hits the West coast the most. The Western coastline is therefore much greener than the interior. The Northeast monsoon hits the East coast between October and February, mostly in the form of occasional cyclones, which cause devastation every year. The only region that gets rains from both monsoons is North-Eastern India, which consequently experiences the highest rainfall in the world.

Vietnam and Cambodia
Vietnam and Cambodia both have great diversity of climates. The best times to travel are spring and autumn when the weather is pleasantly warm with very little rain and low humidity, although temperatures can drop away at night. 

What temperatures can I expect?

China
The temperatures vary in spring (April-May) from 10°-24°C with summer (June-September) temperatures averaging 20°-32°C.  During summer the weather can be hot and humid with heavy rainfall in some areas so please be prepared.  In the North around Beijing during spring the 'yellow winds' visit carrying sands from the Gobi Desert. They can be unpleasant at times but as they dispel, the sky has a quality of light that is quite unique.

India

India experiences at least three seasons a year, summer, rainy season (Monsoon) and winter, though its only drops to around 25°C in the tropical South in the winter. The North experiences some extremes of heat in summer and cold in winter, but, except in the Himalayan regions, snow is almost unheard of. November to January is the winter season and April and May are the hot months when everyone eagerly awaits the rains. There is also a brief spring in February and March, especially in North India.

Vietnam and Cambodia

The temperatures vary in spring (April-May) from 10°-24°C with summer (June-September) temperatures averaging 20°-32°C.  During summer the weather can be hot and humid with heavy rainfall in some areas so please be prepared.

How can I make telephone calls back to Australia?
If you decide to make a direct call to Australia, you need to dial the international access code followed by the country code 61 (Australia), the area code (without the 0) and the phone number.

China
The international telephone services from China have improved over the years but are still not of our standard. It is important to remember, however, that telephone calls from hotels are surcharged. Ship-to-shore telephone calls can also be extremely expensive. Phone cards like China Call Back II Phone Card and Two-Way Phone card are the most efficient and economical way to call home.

India
Phoning home from hotels is expensive. All hotels will add a service charge to the cost of any phone calls you make from your room. This charge can be very high. There are many ISD booths all over India and the call rate to make international calls is relatively inexpensive.

Vietnam and Cambodia
The international telephone services have improved over the years but are still not of our standard. It is important to remember, however, that telephone calls from hotels are surcharged.

What are the time zone differences?
Please use the following as a guideline only, as daylight saving changes will alter respective time variances.

China
China is 2 hours behind Standard Australian Eastern time.

India
India is 5.5 hours behind Standard Australian Eastern time.

Vietnam and Cambodia
Vietnam and Cambodia are 3 hours behind Standard Australian Eastern time.

What languages are spoken and is English understood?

China
China's language is officially Mandarin, as spoken in Beijing. About 70% of the population speak Mandarin, but the country is awash with dialects. Of the seven major strains, Cantonese is the one you would have most likely heard of. Some Chinese speak English, but please remember when communicating that you will need to slow your speech down.

India
India's language is officially Hindi, but there are a total of 15 major languages and 544 dialects spoken in India. English is also widely spoken.

Please note: In India, good non-verbal communication is essential. It is important to understand that Indians have different nods for yes, ok and no. If they are shaking their head back and forth, they mean yes. If they are nodding their head in a tilting motion from right to left, they mean ok, indicating acceptance. The movement is in a figure eight, and looks identical to the western nod for ‘sort of’. If they shake their head from left to right twisting it about the vertical axis, they mean no. 

Vietnam and Cambodia
Vietnam's official language is Vietnamese and Cambodia's official language is Cambodian or Khmer. English is spoken by some, but please remember when communicating to slow down your speech.

What sort of food can I expect?
Your tours cover an amazing range of cultures and landscapes and the food available en route reflects this diversity.

Please note: observing simple precautions such as peeling fruit, avoiding reheated food and using bottled water or boiled water will minimise stomach upsets.

China
Your meals are mainly Chinese dishes served banquet style. Local Chinese beer will be available, however some restaurants do offer Chinese wine, and imported wines are available in the hotel lounges. Breakfast will be a wide range of fruits or a cooked breakfast.

India
Your meals are mainly Asian-style dishes. A traditional meal is usually served in a large metal plate called a ‘thali’ with a number of small bowls used to hold the gravy dishes. The meal is normally accompanied with Indian bread (which varies from region to region) and rice. Imported wines and liquors are also available. The quality of Indian wines are improving steadily and are almost of international standards. Indian beer and rum are considered excellent, and while gins and vodkas are good, the Indian whisky is an acquired taste.

Vietnam and Cambodia
Your meals are mainly Asian style dishes served banquet style. Local beers will be the favoured beverage, however some restaurants do offer imported wines. Breakfast in the morning includes a wide range of fruits and a cooked breakfast.

Is the water safe to drink?

China
No, tap water in China is not suitable for drinking. You should also not use it to brush your teeth or shave if you use a razor. The hotels supply two complimentary bottles of mineral water daily in your room. Bottled mineral water is sold for around 3 Yuan and is widely available in stores, restaurants and street kiosks. Always remember to make sure that the water is fresh before drinking it.

India
No, tap water is generally not safe for drinking. However, some establishments have water filters/purifiers installed, in which case the water is safe to drink. Packed drinking water (popularly called ‘mineral water’ throughout India) is a better choice. Bisleri and Kinley are popular and safe brands, but if the seal has been tampered, it could be purified tap water, so always make sure that the seal is intact before buying.  You should also not use tap water to brush your teeth or shave. Bottled mineral water is sold for a minimal cost and is widely available in stores, restaurants and street kiosks.

Vietnam and Cambodia
No, tap water in Vietnam and Cambodia is not suitable for drinking. You should also not use it to brush your teeth or shave if you use a razor. Bottled mineral water is sold for a minimal cost and is widely available in stores, restaurants and street kiosks. Always remember to make sure that the water is fresh before drinking it.

Can you accommodate special dietary requirements?
Yes. If you have not already advised your travel agent at the time of booking please let your Tour Director know at the start of the tour any special needs or dietary requirements so they can be best accommodated. Remember your favourite food items will not always be available as they eat very different food to us.

Please note: the selection of foods in China, Vietnam and Cambodia for vegetarians and other dietary requirements can lack variety and flavour. Your Tour Director will do their best to make sure your requirements are met however it is recommended that you bring a small supply of energy bars, nuts or dried fruit from home to supplement your diet.

What precautions should I take for safe travel?
Your safety is very important to us at Scenic Tours, since we make it our business to know the areas we travel in, you are never at any undue risk. Safety and security however is a matter of common sense: do not carry large sums of cash with you, keep a close watch on handbags, purses, and wallets when walking in crowded areas, avoid walking alone at night, lock up valuables in hotel safe deposit boxes and never leave valuables in view in an unattended coach or safari vehicle.  We also advise you take copies of passports, credit cards and other pertinent identification and documents. Keep one copy with you, and leave one copy with your emergency contact at home.

How do I judge how safe it is to travel in these countries?
You must make your own enquiries regarding safety warnings and government warnings in relation to the destinations you are travelling to. These change quite regularly and can be found through the Department of Foreign Affairs Travel Advisory website. Scenic Tours can accept no responsibility for the actions of terrorism etc in certain locations.

What health issues and precautions should I be wary of?
It is important in all countries that you stay well hydrated and drink plenty of bottled water. If you are not feeling well at any time please speak to your Scenic Tour Director who may be able to assist with advice.

China
To avoid any illness whilst on tour and to maintain hygiene we recommend the use of anti-bacterial wipes or lotion.  Due to the changing culture, hygiene and food standards in China, it is common for passengers to experience some stomach upsets and cold and flu symptoms.

India
Strong sunshine, heat, digestive upsets and insect bites can hamper your trip so it is a good idea to take a few basic precautions:

• Avoid eating icecreams sold by roadside vendors, undercooked meat, unpeelable fruit or vegetable, drinking tap water or having unbottled drinks or even ice in drinks outside the hotel
• Carry a kit containing sunscreens and other lotions for protection from the sun, insect repellents and sting relief creams, water sterilising tablets and medicines for possible stomach upsets or indigestion
• Be careful about mosquitoes when outside in the evenings - use an insect repellent and wear socks and a long sleeved shirt

Should I be worried about pickpockets?
Yes, it is wise to vigilant, especially when visiting markets and busy tourist areas and streets, as pick-pockets do operate in these areas. If carrying valuables, we suggest that you carry them underneath your clothes out of sight and to carry a smaller amount of money for general use in a separate bag or wallet, enough for one day's use.

What side of the road do cars drive on?

China
Cars drive on the other side of the road in China, so remember to look left when you cross the road and take care when crossing. You will find you will tend to look both ways twice before you get orientated.

Vietnam and Cambodia
Take care when crossing the roads as the cars drive on the other side of the road in Vietnam and Cambodia, so remember to look left when you cross the road.

How do know my special requirements are taken care of?
Your special requirements have been passed onto all suppliers. Special requirements refer to airline seating, special dietary and medical needs and cruise dinner seating requests. These requirements are on a request basis only and cannot be guaranteed by Scenic Tours. We strongly advise that you reconfirm your special requests with the Scenic Tour Director upon joining your tour.

Are there extra costs at the Chengdu Giant Panda Research Centre in China?
During your visit to the Giant Panda Research Centre you may be given the opportunity to hold a baby Panda, for approximately 1000RMB per person (which is equivalent to approximately AUD$180.00) or have your photo taken with a Giant Panda for approximately 500RMB per person (which is equivalent to approximately AUD$90.00). The cost of both activities is subject to change and also serve as a donation to the Research Centre. Your local guide will advise the day prior to your visit if these options will be available. Please note that large amounts of money can be difficult to obtain in one transaction throughout China. If you wish to partake in either of these experiences, we suggest you obtain this amount in advance.

What else should I be aware of?

India
It is disrespectful to touch or point at people with your feet. If done accidentally, you will find that Indians will make a quick gesture of apology that involves touching the offended person with the right hand, and then moving the hand to the chest and to the eyes. It is a good idea to emulate that.

Books and written material are treated with respect, as they are considered the concrete form of the Hindu Goddess of Learning, Saraswati. So a book should not be touched with the feet and if accidentally touched, the same gesture of apology as is made to people (see above) is performed. The same goes with currency, or anything associated with wealth (especially gold). They are treated as Goddess Lakshmi (of Wealth) in human form, and ought not to be disrespected.

Avoid winking, whistling, pointing or beckoning with your fingers, and touching someone's ears. All of these are considered rude.